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Intel's health guide puts telehealth in the spotlight
Intel has entered the healthcare market in full force with the announcement of its Intel Health Guide product. However, a closer look at the 'personal health system' reveals it to be something of a disappointment. Although Intel's entrance into the telehealth space will bring much needed attention to the emerging technology, the company's success in this competitive new arena remains to be seen.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Curbed IT budgets to hit global manufacturing and retail sectors
Although many companies in the manufacturing and retail industries, as well as in the financial services sector, are planning for continued IT budget cuts in 2009, most IT budgets will actually remain flat next year. However, the majority of IT decision makers are under pressure to increase efficiency and lower costs, presenting an obvious revenue threat to IT vendors targeting these markets.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
IBM and Serena are ahead of the game in enterprise mashups
An increasing number of retail banks are looking to implement Web 2.0 features in their online services, particularly mashup technology. IBM and Serena both already provide mature mashup offerings within the sector, despite ongoing security worries. It will be interesting to see whether any other players in enterprise applications move to offer a heterogeneous mashup capability.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Has the downturn hit the IT industry?
How are technology firms fairing as the crisis of confidence in the financial sector begins to ripple through the rest of the economy?
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Nuance acquires Philips Speech Recognition Systems to gain European presence
Nuance acquired Philips Speech Recognition Systems, its biggest rival in the healthcare dictation market, on September 28 for E66m (roughly $96m). Nuance has been rapidly expanding its presence in the healthcare market as a speech technology and transcription provider, and this deal should help it to gain customers and partners in Europe and bring in new revenues for the business.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Contact centers invest in CRM to improve customer retention
Enterprises are to up investment in customer relationship management and unified desktop solutions in a bid to improve customer retention. Indeed, investment in customer relationship management solutions in contact centers is expected to increase at a CAGR of 10% to 2013. Unified agent desktops - solutions that provide a complete view of the customer from one application - are expected to thrive.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Web 2.0 holds promises and threats for online banking
Web 2.0 technologies represent a means through which retail banks can more accurately serve the modern consumer. As such, many banks appreciate the benefits that such technologies could bring to their online offerings, such as a new, more customizable and interactive internet experience. However, they remain cautious about implementing the technology due to perceived security implications.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Web 2.0: changing the way enterprises think about IT
Technology vendors and industry commentators have been appending the '2.0' suffix to all manner of enterprise products and domains over the last year or so in an attempt to signify something new, innovative and user-focused.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Enterprise architecture must take a leadership role in IT strategy and service delivery
The growing dislocation between business requirements and IT deliverables is directly impacting enterprises' ability to make quick, accurate decisions. Furthermore, the rift is causing slow implementation of IT strategy. However, the adoption of an end-to-end architectural approach and the development of an enterprise model can help with IT strategy planning and execution.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
Dealing with the 2.0 enterprise
The Secure Enterprise 2.0 Forum has been launched to promote the secure use of Web 2.0 in business environments. The start point for addressing 2.0 enterprise issues must involve gaining a proper understanding of what Web 2.0 tools and products are present in the enterprise, and what impact they may have on existing IT rules and usage policies.
Software > Enterprise Applications > Features
Software > Enterprise Applications > Features
